Southwold Computers Privacy Policy

Updated May 2018
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This is the privacy notice of Southwold Computers. In this document, "I", "Me", or "us" refer to Southwold Computers.

I am a Sole Trader registered with HMRC in The United Kingdom My registered office is at 20 The Firs Reydon Southwold Suffolk IP186YS

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Introduction

This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.


We regret that if there are one or more points below with which you are not happy with, your only recourse is to leave our website immediately.


We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended and will not accidentally fall into the hands of a third party.


We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.

Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org

Except as set out below, I do not share, sell, or disclose to a third party, any information collected through our website, by a telephone conversation or an email. Except when we are required to do so such has For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.


Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse my website or ask me to provide you more information about my business, including my products and services, you provide your consent for me to process information that may be personal information.

Wherever possible, I aim to obtain your explicit consent to process this information, for example, by checking the box next to Terms & Conditions and Privacy Policy statements on our website contact form or by a telephone call originating from you.

Sometimes you might give your consent implicitly, such as when you send me a message by e-mail or call me by telephone or leave a voicemail to which you would reasonably expect me to reply.

If you become a customer

The only information I will record of you will be your name, home or and business address, telephone number, mobile number and email address. These will be held on a password protected Computer and password protected software database on my computer. I will not hold or record any financial records of yours.

I do not send out unsolicited emails asking you to buy a product or service.

I continue to store your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing me by email at info@southwoldcomputers.co.uk or by using the contact form on my website http://www.southwoldcomputers.co.uk or by Telephone. 0800 020 9528. Any information I have collected from you will be deleted.


Testimonials

The Testimonials featured on the home page of my web site are all genuine and permission has been given to me to publish them. The first letter have their surnames has only been show.


Confidentiality

Southwold Computers agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client’s equipment.